Shipping policy

At ModestybyMariama, we are committed to providing you with a smooth and timely delivery experience. Please read through our shipping policy below for more details.

1. Processing Time

  • All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping (3-4 business days): $6.99
  • Express Shipping (1-2 business days): $15.00 Orders 0lb–5lb
  • Free Shipping: Orders over $100 qualify for free standard shipping (5-8 business days).

Note: Delivery times may vary depending on your location.

3. Domestic Shipping

We ship domestically within [list your country/countries], and shipping times depend on the location of the destination. For economic shipping, expect delivery within 3-4 business days at a flat rate of $6.99. Expedited shipping options are also available.

4. International Shipping

We offer international shipping. International shipping rates and delivery times vary depending on the destination. Please note that international orders may be subject to additional customs fees or duties, which are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive an email with tracking information to follow the shipment's progress. You can use this tracking number to monitor the status of your package.

6. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier. Please contact the shipping carrier directly for assistance in such cases. If you experience issues, reach out to us, and we will do our best to assist you.

7. Shipping Address Errors

If an incorrect shipping address is provided at checkout, please contact us immediately at info@modestybymariama.com. We will do our best to update your order, but changes may not be possible after the order has been processed.

8. Shipping Delays

Delays may occur due to factors outside our control, such as weather, holidays, or carrier delays. Please allow for extra time during these circumstances, especially during peak seasons.